Know about every review in 15 minutes

The review management platform built for local businesses — helping owners monitor reviews, respond faster, and build trust in a digital-first world.

Business owner checking reviews on tablet

Real-time Review Alerts

John Doe
5-Star Left
Sarah Smith
1-Star Alert

Built with trust and security

256-bit Encryption
GDPR Compliant
No Review Gating
Secure OAuth

One platform to attract,
keep & grow your customers

Effortless Monitoring

Never get blindsided by a
bad review again

Instant SMS Alerts

Get a text message the moment someone leaves a review. Catch 1-star issues while the customer is still in the building.

Centralized Dashboard

Manage Google, Yelp, and Facebook from one single place instead of constantly checking three different apps.

Local business storefront
Ping: 12:45 PM
1
Your Business
★★★★★ 4.8
2
Competitor A
★★★★☆ 3.8
Automated Reputation

Automate your review
collection process

AI-Powered Replies

Instantly generate professional, empathetic, or friendly replies in your brand's voice with a single click.

Auto-Request Reviews

Automatically send SMS or email campaigns to recent customers asking for reviews via email, SMS, or shareable links.

Customer

"This place was amazing! Definitely coming back."

AI Generated
"Thank you so much! We are thrilled to hear you enjoyed your visit and look forward to welcoming you back soon."

How it Works

1

Connect

Securely connect your Google Business Profile through Google's official authorization. We request only the permissions needed to read and help you respond to reviews.

2

Get Alerted

Instant SMS when reviews arrive. Our AI analyzes sentiment and flags urgency.

3

Reply & Grow

One-tap AI replies. Ask customers for reviews via email, SMS, or shareable links.

Customer Stories

Loved by local business owners

"We were stuck at 4.1 stars for nearly two years. Since switching to Zyene, we've jumped to 4.8 stars and our incoming calls have literally doubled. The AI replies save me 3 hours a week."

Michael T.

Michael T.

Owner, Riverfront Dining

"I was paying $300/mo for Birdeye. Zyene does exactly the same thing but the interface is actually modern and the AI response generator is much better. No brainer switch."

Sarah Jenkins

Sarah Jenkins

Director, Apex Dental Care

"The feedback collection feature alone is worth it. We heard from a concerned customer directly, resolved their issue quickly, and they updated their review to 5 stars. Incredible."

David Chen

David Chen

Manager, Chen Auto Repair

Why we win

FeaturesZyene ReviewsExpensive Competitors
AI Review RepliesUpcharge
Customer Feedback Collection
Automated SMS Campaigns
Custom Branded Review Pages
Embeddable Website Widgets
Starting Price$29.99/mo$299/mo+

Simple, Transparent Pricing

Start with a 7-day free trial. No credit card required.

Starter

Perfect for single-location businesses

$49.99$29.99/mo

7-day free trial included

  • Easy to use dashboard
  • SEO optimized AI reviews
  • 1 Location
  • 2,500 email requests/month
  • 2,500 SMS requests/month
  • 5,000 review link requests/month
  • Campaign automation
  • Customizable review page
  • Direct customer feedback
  • Google, Yelp, Facebook integration
  • AI-powered replies

Enterprise

For franchises & large organizations

Custom
  • Everything in Professional, plus:
  • Unlimited locations
  • Custom request limits
  • Dedicated account manager
  • Custom integrations
  • SLA guarantee
  • White-label options

Frequently Asked Questions