Restaurant owners use Zyene to get more 5-star reviews, respond to diners instantly with AI, and protect their reputation before bad reviews go public.
7-day free trial · No credit card lock-in · Starting at $29.99/mo
These aren't generic problems. They're specific to your industry.
Harvard Business School research found a 1-star drop in Yelp rating costs restaurants 5–9% of revenue. In a 100-cover restaurant, that's 5–9 empty tables every night.
93% of consumers check restaurant reviews before choosing where to eat. If your last 3 reviews are negative and unanswered, they're going to the place next door.
53% of customers expect a business to reply to reviews within a week. Most restaurants respond to fewer than 30% of their reviews — or not at all.
Get instant SMS or email alerts the moment a new Google, Facebook, or Yelp review arrives — so you can respond before the diner even gets home.
One-click AI reply suggestions match your restaurant's tone — warm, professional, or apologetic — and can be published in seconds without sounding robotic.
The Negative Feedback Shield intercepts unhappy diners before they write a public 1-star review. They're guided to a private form you can act on — without it affecting your Google rating.
See exactly how your star rating, review volume, and response rate compares to the restaurants around you — and identify where you're winning or falling behind.
Marco was getting 3–4 new Google reviews a week across all 3 locations but responding to fewer than 1 in 5. Two locations had dropped below 4.3 stars after a rough few weeks. His team didn't have time to monitor reviews across Google, Yelp, and Facebook separately.
Marco connected all 3 locations to Zyene in under 10 minutes. He turned on the Negative Feedback Shield for all locations and set up AI auto-reply for 4-star and 5-star reviews. He started sending review requests via QR codes at the table.
Within 60 days, all 3 locations were above 4.6 stars. Review volume tripled. His team now spends 20 minutes a week on reputation management instead of 3 hours — and 8 unhappy customers were privately resolved before they could write public reviews.
This is an illustrative scenario based on typical platform results. Individual results vary.
No per-location surcharges. No annual contracts. Full access to every feature — AI replies, Negative Feedback Shield, competitor tracking — starting at $29.99/mo.
