Doctors, clinics, and healthcare providers use Zyene to attract new patients, respond professionally to reviews, and protect their practice's reputation.
7-day free trial · No credit card lock-in · Starting at $29.99/mo
These aren't generic problems. They're specific to your industry.
71% of patients use online reviews as the first step to finding a new doctor or specialist. A practice with fewer than 4.5 stars or thin review count loses new patients to competitors before the first call.
Across all medical specialties, wait time and front-desk experience are the top reasons patients leave negative reviews — not clinical outcomes. These complaints are preventable with private resolution.
Healthcare practices face reviews on more platforms than almost any other industry. Managing them separately is time-consuming and inconsistent — most practices respond to under 20% of their reviews.
Send a review request via email or SMS after each appointment — timed to arrive when patient satisfaction is highest and the visit is still fresh.
Zyene's AI reply suggestions are designed for healthcare — always professional and empathetic, never referencing protected health information.
The Negative Feedback Shield routes upset patients to a private feedback form. Most wait-time and billing complaints can be resolved before they become public 1-star reviews.
Track your Google, Facebook, and other review platforms from one inbox. Set up instant alerts so your team can respond within hours — not days.
Dr. Amir had 3.9 stars across both locations combined from inconsistent, mostly negative reviews about wait times. Insurance patients were choosing competitors with better-looking Google profiles. His team had no system for monitoring or responding to reviews.
He connected both practices to Zyene and set up post-visit SMS review requests. The Negative Feedback Shield was activated. His front desk team now gets alerts and uses AI reply suggestions to respond within 24 hours.
In 4 months, both locations climbed above 4.5 stars. New patient appointments increased by 22%. Six wait-time complaints were privately resolved through the Shield before going public.
This is an illustrative scenario based on typical platform results. Individual results vary.
No per-location surcharges. No annual contracts. Full access to every feature — AI replies, Negative Feedback Shield, competitor tracking — starting at $29.99/mo.
